Our return / exchange policy lasts 30 days
Click here to start a return request
If you are unhappy with your purchase we will gladly accept returns on new, unused, unwashed merchandise within 30 days from the date of purchase.
Customers are responsible for return shipping costs when returning non defective products.
Shipping costs are non refundable.
Once your return is received a credit will automatically be applied to your credit card or original method of payment.
Items returned with postage due, will have the owed amount deducted from refund total.
Refused Packages/Insufficient Address
Orders that are refused, returned to sender or lack sufficient address information to be delivered (due to customer error), will be processed as a return. All applicable shipping costs will be deducted.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
If you need to exchange your new unused item, send us an email at email@example.com and send your item to: Lace the Game 1611 - A S. Melrose Dr. #337 Vista, Ca 92081
Customer is responsible for shipping costs.
Refunds will only be issued to the person that made the original purchase.
To return your product, you should mail your product to: Lace the Game 1611 - A S. Melrose Dr. #337 Vista, Ca 92081
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
We strongly recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.